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TERMS OF SALE

U.S.  Games Systems, Inc.
179  Ludlow St
Stamford, CT 06902

NEW ACCOUNTS

To apply for a business account, go HERE and submit all required information including a copy of the business’s resale tax certificate. All information is required for account approval and prior to shipment of initial order. Please allow 3-5 business days for review of reseller application. Upon account approval, orders (excluding pre-order items) can be shipped immediately using a credit card. For COD shipments, you may place your order over the phone.

EXISTING WHOLESALE ACCOUNTS REGISTERING FOR ONLINE ACCESS:

Please call customer service: 203-353-8400 or email us.

MINIMUM ORDER:

There is no minimum order requirement for orders placed via the website. For all other methods there is a $100 order minimum.

TERMS:

Net 30 Days. Terms are established based on credit approval by our credit department. If credit terms are requested, a credit application must be completed, signed, and faxed (Attention: Credit Manager) or emailed. Please allow at least 2 business days for credit terms to be processed. Late payments are subject to an additional charge of 1.5% per month (18% per annum). 

A $25.00 SERVICE FEE WILL BE CHARGED FOR CHECKS RETURNED UNPAID.

SHIPPING:

F.O.B. Stamford, CT. U.S. Games Systems, Inc. ships UPS unless otherwise indicated. Truck freight shipments are sent “freight collect” unless prepayment is specified. Freight charged for prepaid shipments will be added to invoice.
U.S. Games Systems, Inc. will follow shipping instructions that accompany each order to the best of its ability.
Customers are responsible for ALL freight charges, unless otherwise specified.

PRE-ORDER ITEMS:

Pre-order items are currently not in stock. Payments via credit card or Pay Pal will be charged immediately and orders
will be shipped when items are available. 

BACK ORDERS:

Please indicate if you DO NOT accept backorders. Otherwise, our policy is as follows: backorders that are less than $50.00 wholesale and/or over 90 days will be canceled. All other backorders and pre-order items will be shipped FOB warehouse Stamford, CT when available.

RETURNS:

All merchandise is shipped non-returnable. Unauthorized returns will be refused at customer’s expense. If shipping carton is damaged upon arrival, customer should verify and document condition of merchandise and file damage claim with carrier if warranted. If wrong merchandise is received, please contact us at 203-353-8400 ext. 303 with details and we will issue an RMA (Return Merchandise Authorization).

CLAIMS:

Claims for damages, errors in shipments and shortages must be reported within 15 days of shipment. Contact Customer Service at 800-544-2637, Ext. 303 for return authorization. Customer is responsible for filing claim with carrier for any damage caused in transit.


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